Shipping policy

When will my order be shipped?

We aim to fulfil all orders within 24-48hours of being received unless a shipping date is specified in the product description (e.g shipping begins on the 14th). Refer to Astral Box FAQ for shipping related questions to do with your Astral Box orders. Please refer to holiday shipping for fulfilment during holidays.

How long will shipping take? 

Please note that the COVID 19 Pandemic has severely affected shipping times.  We are doing our best to get your items to you as soon as we can.

This depends on where you are in the world.  We ship from the United States. 

Take a look below for your standard shipping times.

(Expect delays from shipping service providers during busy times of the year such as Black Friday + Cyber Monday and Christmas.)

• New Zealand: 
  10-20 Business days 
• Australia
  10-20 Business days
• USA: 
  1-7 Business days 
• Europe: 3-15 Business days
• Canada: 3-10 Business days
• United Kingdom: 3-10 Business days

How much is shipping?

This Depends on where in the world you are shipping your order. Items are shipped from USA. 

New Zealand:
Shipping is $15.70 NZD

Australia:
Standard Shipping is $11.50 NZD

United States: 
FREE SHIPPING

Europe, United Kingdom & Canada 
Europe €10 ($17.37 NZD)

United Kingdom £4.99 ($9.50 NZD)

Canada $11 ($12.50 NZD)

If you need more help about whether we can ship to your country please feel free to email us: hello@astralcollective.com

Customs and duties may apply to your order. We do not control this and are not responsible for these additional charges if applicable.