Shipping policy
When will my order be shipped?
We aim to fulfil all orders within 24-48hours of being received unless a shipping date is specified in the product description (e.g shipping begins on the 14th). Refer to Astral Box FAQ for shipping related questions to do with your Astral Box orders. Please refer to holiday shipping for fulfilment during holidays.
How long will shipping take?
This depends on where you are in the world. We ship from Auckland, New Zealand.
Take a look below for your standard shipping times.
(Expect delays from shipping service providers during busy times of the year such as Black Friday + Cyber Monday and Christmas.)
-
New Zealand:
1-3 Business days -
Australia
5-10 Business days -
USA:
10-20 Business days - Europe: 10-20 Business days
- Canada: 10-20 Business days
- United Kingdom: 10-20 Business days
How much is shipping?
This Depends on where in the world you are shipping your order. Items are shipped from New Zealand.
New Zealand:
Shipping is free for all subscriptions and orders over $45.
Australia:
Standard Shipping is $4.50 AUD for all subscriptions and $11.50 AUD for all other orders.
United States:
$18 USD
United Kingdom:
£16 GBP
Canada
$24 CAD
If you need more help about whether we can ship to your country please feel free to email us: hello@astralcollective.com
Customs and duties may apply to your order. We do not control this and are not responsible for these additional charges if applicable.